Effective 12/01/2025.
Information We Collect
When you visit our website, we may collect:
Personal information such as your name, email address, and phone number if you choose to provide it to us through our contact forms or email addresses. We may also collect PHI, such as health status, medical history, and treatment information, if you voluntarily provide it to us for the purpose of receiving healthcare services. We also collect non-personal information such as your IP address, browser type, and operating system.
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website. We use your personal information, including PHI, to provide you with healthcare services and to manage our operations. We may also use your personal information to respond to your inquiries, provide you with the requested information, and send you newsletters and updates about our services. We may use non-personal information to improve our website and services.
How We Use Your Information
We use your personal information, including PHI, to provide you with healthcare services and to manage our operations. We may also use your personal information to respond to your inquiries, provide you with the requested information, and send you newsletters and updates about our services. We may use non-personal information to improve our website and services.
Alpha Fidelis respects your privacy and is committed to protecting your personal information. This section explains how Alpha Fidelis collects and uses information about you when you opt-in to receive SMS messages from us.
We also use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on yourpreferences
- Choices and Controls
- To operate our business
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms & Conditions below for additional information about the opt-out process.
You can reach us by texting the word HELP for support to (888) 360-9887. You may also contact us directly at Info@alfidelis.com
To Whom We Disclose Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transactions or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
We do not sell, trade, or otherwise transfer your personal information, including PHI, to outside parties without your consent, except as required by law or for the purposes of treatment, payment, or healthcare operations. We may disclose your personal information to our trusted third-party service providers who assist us in providing healthcare services or conducting our business.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
Security of Information
We take steps to protect your information against unauthorized use or disclosure. We take reasonable measures to protect the security of your personal information, including PHI, but no method of transmission over the Internet or electronic storage is 100% secure. We comply with HIPAA’s security and privacy regulations, including technical, administrative, and physical safeguards to protect PHI.
Cookies
We use cookies to enhance your user experience and to understand how you interact with our website. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
Third-Party Websites
Our website may contain links to third-party websites or CRM systems. We are not responsible for the privacy practices or content of these websites or CRM systems.
Business Associate Agreements
We sign Business Associate Agreements (BAAs) with all third-party companies that handle PHI to ensure that they comply with HIPAA regulations and safeguard the PHI they handle. These agreements outline the specific requirements for protecting the privacy and security of PHI and set forth the legal obligations for our business associates to comply with these requirements.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at Info@alfidelis.com.
Terms & Conditions
Effective Date: 12/01/2025
By opting in to receive SMS messages from Alpha Fidelis, Legal name Alpha Fidelis Corporation (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Alpha Fidelis used to Register the campaign for appointment reminders, marketing messages, and general two-way communication about surrogacy & egg donation services related. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive 1 to 2 messages per week. Alpha Fidelis reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Alpha Fidelis and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy above.
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
You can reach us by texting the word HELP for support to (888) 360-9887. You may also contact us directly at Info@alfidelis.com
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.